icon FAQ
Created by Orckestra

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How to add FAQ to a website

  1. In the Content perspective, add a new page that will serve as a "FAQ" page.
  2. For its page type, select "FAQ page".

The page type adds the Orckestra.Lists.FAQ page data folder under the page and the Orckestra.Lists.FAQ function on the page.

If you want to implement the FAQ on an existing page, you should add the type and the function manually:

  1. Right-click an existing page, and click Add Datafolder in the context menu.
  2. Select "FAQ" for the data folder type and click OK.
  3. Edit this page.
  4. Insert the Orckestra.Lists.FAQ function ( Insert | Function), or add the similar code:
      Expand code
  5. If necessary, sets its optional parameter:
    • Group by Category: If checked ('True'), the question will be grouped by category. Not grouped by default.
    • Order by: The field to order FAQ items by: 'Question Heading' or 'Date Added'. 'Date Added' by default
    • Sort Order: The order to sort FAQ items by: ascending ('True') or descending ('False'). Ascending by default.

How to add FAQ items

  1. Expand the "FAQ" page.
  2. Select the "FAQ" data folder and click Add Data on the toolbar.
  3. On the Settings tab, specify the values for the following fields:
    • Question Heading: The title of a FAQ item (used in sorting when necessary).
    • Date Added: The date the FAQ item was added.
    • Question Category: The category the FAQ item belong to.
  4. On the Question tab, write the detailed question. It will appear on the page
  5. On the Answer tab, write the detailed answer.
  6. If necessary, use the Publication Settings to schedule the publication of an FAQ item.
  7. Click Save.

How to add categories

  1. In the Content perspective, expand Website Items.
  2. Select "FAQ Category" and click Add Data on the toolbar.
  3. In the Category Name field, enter the name for a new category.
  4. Click Save.