Newsletter
Created by Orckestra

Newsletter User Guide

Sending Newsletters

Once you have created a newsletter, you can send it to all the recipients in your mailing list.

You have several options when sending the newsletter.

Test-sending a newsletter: You can test-send the newsletter to a specific testing email address before sending the newsletter to actual recipients.
Sending a newsletter immediately: You can send a newsletter immediately to the recipients in the mailing list.
Scheduling sending a newsletter: You can schedule sending a newsletter on a specific date and time.
Resending a newsletter to new recipients: Once the newsletter has been sent, you can only resend it to new recipients in your mailing list.

Besides, while sending a newsletter, you can also choose to cancel it if necessary.

In the following few sections, you will learn more about these options.

Test-Sending Newsletters

Before sending the newsletter to actual recipients, you may want to test-send the newsletter to a specific testing email address.

To test-send a newsletter:

In the Content perspective, expand Newsletters and the mailing list that includes the newsletter you want to test-send.
Select the newsletter you want to test-send and click Send Test in the toolbar.
In the Sending Test dialog that appears, enter the testing email address.
^{Figure 24: Test-sending the newsletter}
Click OK. The message will inform you that the newsletter has been sent.

Test-sending does not change the status icon of the newsletter in the Content perspective.

Sending Newsletters Immediately

To send a newsletter immediately:

In the Content perspective, expand Newsletters and the mailing list that includes the newsletter you want to send.
Select the newsletter you want to send and click Send Newsletter in the toolbar.
In the Send Newsletter dialog that appears, select the Send Immediately option.
^{Figure 25: Selecting the Send Immediately option}
Click Next. The icon of the newsletter in the Content perspective will change to indicate that the newsletter is being sent at the moment ( ).
^{Figure 26: The newsletter indicated as being sent at the moment}
Once the newsletter has been sent to all the recipients from the mailing list, the icon of the newsletter in the Navigation pane will change to indicate that the newsletter has been sent ().

^{Figure 27: The newsletter indicated as already sent}

Scheduling Sending Newsletters

To schedule sending a newsletter:

In the Content perspective, expand Newsletters and the mailing list that includes the newsletter you want to schedule sending.
Select the newsletter you want to schedule sending and click Send Newsletter in the toolbar.
In the Send Newsletter dialog that appears, select the Schedule Mailing option.
^{Figure 28: Selecting the Scheduling Mailing option}
Click Next.
In the Date field, select the date and time.
^{Figure 29: Selecting the date and time}
Click Finish.

The icon of the newsletter in the Content perspective will change to indicate that the newsletter is scheduled for sending (the same as the icon for a newsletter being sent at the moment.)

Once the newsletter has been sent to all the recipients from the mailing list, the icon of the newsletter in the Content perspective will change to indicate that the newsletter has been sent.

Resending Newsletters

Once the newsletter has been sent, you can only resend it to new recipients in your mailing list. If no new recipients have been added to the mailing list, the newsletter will not be resent.

If the newsletter has been already sent, the Send Newsletter button on the toolbar and the menu command in the newsletter’s context menu are replaced with Send to New Members.

^{Figure 30: Send Newsletter replaced with Resend Newsletter}

The steps to resend a newsletter are the same as the steps to send a newsletter.

Canceling Sending Newsletters

While a newsletter is being sent to recipients, you can cancel it if necessary.

To cancel sending a newsletter:

In the Content perspective, expand Newsletters and the mailing list that includes the newsletter you want to cancel sending.
Select the newsletter you want to cancel sending and click Stop Sending Newsletter in the toolbar.

When a newsletter is being sent, the Send Newsletter or Resend Newsletter button on the toolbar and the menu command in the context menu are replaced with Stop Sending Newsletter.